Building a culture of objection

Summary: accepting objections is one of the most valuable skills a manager can learn, and yet the role models we get fail to highlight this As many other geeks, I have always been fascinated by aviation and its history. One of the things that kept intriguing me was a simple question: what could cause the dramatic decline in the number of plane crashes attributable to pilot error? I recently found an answer to that question in a How We Decide by Jonah Lehrer, crediting two different factors for the increased safety.